Refund policy

You may return any unopened items to modernbathrooms.ca within 30 days of purchased for a full refund. Opened items will incur a 10% restocking fee. All returns must include original packaging. No packaging or damaged/ripped boxes will incur a 20% restocking fee.

Claims related to missing items, damages or defects must be made within 7 days of receiving the product. When you receive your shipment please inspect all items immediately. Claims for defects or damages cannot be made once the vanity is installed.

The shipping cost of returning an item is the responsibility of the buyer.

Items damaged during shipment are covered by shipping insurance.

To return an item call 604-553-0243 or email info@modernbathrooms.ca

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@modernbathrooms.ca.